Our leadership team

We’re a dynamic group of individuals who are passionate about what we do and dedicated to delivering the best results for our clients.

  • Slava Zhakov

    Founder / CEO

    25 years in CX business

    LinkedIn

  • Slava Sayko

    Founder / CTO

    26 years in CX technology

    LinkedIn

  • Tod Famous

    Chief Product Officer

    25 years in CX product

    LinkedIn

  • Luke Derrin

    CMO

    20 years of management within CX

    LinkedIn

  • Maria Preobrazhenskaya

    Customer Success

    23 years in Customer Care

    LinkedIn

  • Nadia Pekarnikova

    Legal

    Ethical and compliant use of AI

    LinkedIn